Quick answer
Get the clinic's legal name and its ST authorisation number in writing, then search both in the official register through the free lookup on Clinimora. If an agency is involved, search its name or AK number in the agency directory too. Finally, read the doctors named on the entry and compare every company name: register, website, contract and the account that receives your deposit. A match is a good start; a mismatch is a question to settle in writing before you pay.
Most offers for treatment in Türkiye arrive as a price, a set of photos and a friendly message. None of that is a record. The record sits in two official lists, one of authorised health facilities and one of authorised intermediary agencies, and both can be searched for free. This page shows the quickest way to read them.
What are the three steps?
- Get the names and numbers in writing (about 30 seconds). Ask the clinic for the full legal name of the company that will sign your contract, the name and address of the treating facility, and the facility's ST number. If an agency is involved, ask for its legal name and its AK number as well. Ask for the treating doctor's full name too.
- Search the facility (about 1 minute). Use the free register lookup and search by clinic name, website address or ST number. Open the entry and read it against what you were told: the name, the number, the facility type and the date the entry was last checked.
- Search the agency, then compare names (about 1 minute). If an agency is involved, search its name or AK number in the same lookup. Then put the names side by side: register, website, contract, quote and the account holder who receives your deposit. They should describe the same company, or the difference should be explained in writing.
That is the whole check. The sections below explain what each step shows and what it does not.
What does a facility entry show?
The free lookup mirrors the Ministry of Health's register of facilities with a health-tourism authorisation. An entry carries a register reference, the facility type, the city, the date of the last check and, where the register records them, the doctors named against the facility. The profile says "Entry found on register" with a date. It does not say "currently authorised", because the register is a list read on a given day.
Read three things:
- The number. The ST number on the entry should be the number on the certificate the clinic gave you. Checking an authorisation number walks through the lookup.
- The name. The legal name in the register can differ from the brand on the website, because a brand may be run by a separate company. That is common and not a finding. It is a question: which company is authorised, and which company signs your contract?
- The status. An entry that has left the register shows the date it was last there. A facility that is not listed at all may still be a real clinic under another name, so treat "not found" as a reason to ask, not as a conclusion.
Some facilities appear in the Ministry's department lists rather than the portal. The profile says which list the entry comes from.
What does an agency entry show?
Intermediaries are authorised separately from facilities. The HealthTürkiye portal has an agency page, and the agency directory behind it lists each agency with its name, a legal title where one is given, its address, phone number, city and an authorisation number in the form AK followed by digits. The same lookup searches it: type an agency name or an AK number. Agencies and facilities are listed as separate records and are never merged.
The portal's agency page describes the listed agencies as Group A travel agencies authorised by the Ministry of Health to provide accommodation, transportation and transfer services to international health tourists, and authorised by the Association of Turkish Travel Agencies for travel agency transactions. Two points follow:
- An agency authorisation is not a facility authorisation. It does not show that the agency can treat you, only that it is listed as an intermediary.
- The directory does not say whether an agency's authorisation is currently in force. Ask the agency for its certificate and compare the number.
Under the 2025 health-tourism regulation, the state's international health services company issues the intermediary's certificate and the Ministry issues the facility's. The documents to ask a clinic for lists what to request from each of them.
How do you check the doctor?
The facility entry lists the doctors recorded against it, shown as "Clinicians on record", and the portal publishes a list of health professionals that needs no login. Search the full name you were given. Neither source proves that the person will operate on you, and a name that appears nowhere is a question for the clinic rather than a conclusion. How to verify the doctor sets out what each source can and cannot show.
What do the registers not tell you?
The registers answer one question: is this company listed as authorised, and under what name and number. They do not cover:
- clinical quality, outcomes or a doctor's skill
- complaints, disputes or past problems
- whether the price, the contract and the aftercare terms are fair
- whether the company that takes your deposit is the one that is listed
The UK Foreign, Commonwealth & Development Office advises travellers to do their own research, notes that private companies have a financial interest in booking treatment and that their literature should not be the only source, and states that it does not endorse any practitioner or facility. A register lookup is one part of that research. The questions to ask before paying a deposit cover the rest.
Want the deep check before you pay a deposit?
The free lookup shows whether the entries exist and agree. A Clinic Investigation reads the authorisation, the operating company, the doctors named and the claims the clinic has made against the official register and the documents.
Clinic Investigation £29
One clinic. Evidence-based research. Clear findings and limitations.
Check my clinicWhat does an investigation add?
You can run the three steps yourself in a few minutes. What takes time is reading the register entry against the certificate, the website, the contract and the bank details, and noticing where they disagree. A Clinic Investigation does that for one named clinic and reports what was established, what was not and what to ask next. It does not assess clinical quality and cannot recover a deposit. Clinics cannot pay Clinimora for anything.
Copyable checklist
- Legal name: the contracting company's full name and address in writing
- ST number: the facility's authorisation number in writing
- Facility: searched by name, website or ST number in the lookup
- Date: the entry's last-checked date noted
- Agency: if involved, its legal name and AK number searched
- Doctor: the full name searched on the entry and in the portal's list
- Names: register, website, contract, quote and payee compared
- Certificate: the current certificate requested and its number compared
Frequently asked questions
Is there an official place to check a Turkish clinic?
Yes. The Ministry of Health runs the HealthTürkiye portal, which publishes a health facility list, an agency page and a list of health professionals. The UK Foreign, Commonwealth & Development Office travel advice for Türkiye points readers to that portal for the Ministry's list of approved medical providers. Clinimora's free lookup mirrors the facility register and the agency directory so you can search by name, website address, ST number or AK number in one place.
What is an ST number and an AK number?
An ST number is the number on a facility's health-tourism authorisation. An AK number is the authorisation number of an intermediary agency in the agency directory. They are separate numbers for separate kinds of company: an agency's AK number does not make it a clinic, and a clinic's ST number does not make it an agency.
The clinic is not on the register. Does that mean something is wrong?
Not by itself. The clinic may trade under a brand name while a different company holds the authorisation, it may have moved, or the entry may be filed under another spelling. Ask in writing for the legal name and the ST number, and search again. If the facility still cannot be found, ask the clinic to explain before you pay.
Does an entry in the register mean the clinic is currently authorised?
It means the entry was found on the register at the date of the last check, which the profile shows. The register records authorisation, not clinical quality, and the agency directory does not state whether an agency's authorisation is currently in force. For a decision involving a deposit, ask the clinic for its current certificate and compare it with the entry.
Can I check the doctor in the same way?
Partly. The facility entry lists the doctors recorded against it, and the portal has a public list of health professionals. Neither is a full credential check, and being named does not mean that person will treat you. The doctor guide explains what each source can and cannot show.
What does the Clinic Investigation add to the free check?
The free check tells you whether the entries exist and agree. The investigation reads the authorisation, the operating company, the doctors named and the clinic's own claims against the official register and the documents, for one named clinic, and reports what was established and what was not. It does not judge clinical quality and cannot recover a deposit.