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Sample investigation dossier

This is what a dossier looks like. Example Dental Clinic in Antalya is fictional: it does not exist, and nothing below describes a real clinic, doctor or price.

Fictional sample — not a real investigation, clinic or person

Clinic
Example Dental Clinic · Antalya (fictional)
Treatment considered
Dental implants (example)
Document
Independent Investigation Dossier · version 1 (example)
Research date
[date]

A · Decision Brief

Clarify before you decide Three Critical items are still open. Critical gaps are never averaged away, and there is no single score.

  • Verification coverage14 of 21 checks donemodules that apply to this treatment
  • Evidence confidenceLow1 of 4 Critical items backed by a source
  • Transparency3 of 4 questions answeredwritten questions we put to the clinic
  • Decision readinessClarifysee the three Critical items below

Key findings

  • CLM-0005 — “All treatment takes place at our Antalya clinic.” Stated by the provider.
  • CLM-0007 — “10-year warranty on implants.” Stated by the provider.
  • CLM-0011 — “Free follow-up with a partner dentist in the UK.” Unverified.

Recommended next action

Send the clinic the three written questions in section G and do not pay a deposit until you have the answers in writing.

What we confirmed

The licence, the operating company and the lead doctor's registration.

What remains uncertain

Where laboratory work is done, whether the second named doctor takes part, and the final quotation.

What concerns us

A 10-year warranty and UK follow-up that exist only as statements, with no written terms and no named partner.

What you should do next

Ask for the warranty, the contract and the UK partner's name in writing; compare the answers with this dossier.

B · Identity and authorisation

CLM-0001B07 · Government AuthorisationsIndependently verifiedCritical

The claim “Licensed for international health tourism.”

What we found The clinic is listed as authorised in the official register; the extract names the same address as the clinic's website.

Evidence EVD-0001, EVD-0002

Next step Keep the register extract; check the entry again shortly before you travel.

CLM-0002B06 · Ownership & Corporate StructureCorroboratedImportant

The claim “Operated by Example Health Services Ltd.”

What we found A trade-registry gazette entry shows a company of that name at the same address.

Evidence EVD-0003

Next step Ask which legal entity issues your invoice.

CLM-0003B06 · Ownership & Corporate StructureUnverifiedInformational

The claim “Part of an international hospital group.”

What we found No public record linking the clinic to a group was found. This does not mean the statement is false.

Evidence none found

Next step Ask the clinic to name the group and the contracting entity.

C · Doctors and treatment location

CLM-0004C09 · Medical ProfessionalsIndependently verifiedImportant

The claim “Your implants are placed by Dr A. Example.”

What we found The doctor holds a current registration as a dentist. The public register does not show a specialty.

Evidence EVD-0004

Next step Ask for the doctor's specialty training in writing.

CLM-0005C10 · Actual Treatment LocationStated by the providerCritical

The claim “All treatment takes place at our Antalya clinic.”

What we found The clinic's e-mail repeats the statement. We could not check where the dental laboratory work is done.

Evidence EVD-0005

Next step Ask whether any step (laboratory, imaging) is done at another address.

CLM-0006C09 · Medical ProfessionalsUnverifiedImportant

The claim A second doctor named on the website.

What we found No matching public registration was found for this name.

Evidence none found

Next step Ask whether this doctor will be involved in your treatment.

D · Claims versus evidence

CLM-0007D18 · Marketing Claim AuditStated by the providerCritical

The claim “10-year warranty on implants.”

What we found The warranty is stated on the website and in the e-mail. No written terms were provided.

Evidence EVD-0005

Next step Request the warranty terms in writing before paying a deposit.

CLM-0008D18 · Marketing Claim AuditUnverifiedInformational

The claim “More than 5,000 implants placed.”

What we found There is no public source for this number.

Evidence none found

Next step Treat as marketing unless the clinic can document it.

E · Costs and written terms

CLM-0009E20 · Written QuotationPending responseImportant

The claim “The written quotation covers everything.”

What we found The quotation lists the implants but not the final crowns. We asked the clinic on [date]; no answer yet.

Evidence EVD-0006

Next step Ask for a revised quotation that lists every stage.

CLM-0010E22 · Payment & CancellationUnverifiedImportant

The claim “The deposit is refundable.”

What we found No contract or terms were provided, so refund conditions could not be checked.

Evidence none found

Next step Ask for the contract and the refund terms before any payment.

Hypothetical cost picture — illustration only, not a real quotation
ItemAmount
Quoted treatment package£3,000
Flights£350
Accommodation£250
Local transport and meals£300
Allowance for an extra visit or adjustments£500
Total£4,400

The amounts are invented to show the layout. A real dossier uses the figures in your own quotation, in its own currency.

F · Aftercare and the UK

CLM-0011F25 · Aftercare & UK ContinuityUnverifiedCritical

The claim “Free follow-up with a partner dentist in the UK.”

What we found No partner practice is named, and we could not identify one.

Evidence EVD-0005

Next step Ask for the practice's name and check it with the General Dental Council register.

CLM-0012F25 · Aftercare & UK ContinuityStated by the providerImportant

The claim “You receive your records in English for your UK dentist.”

What we found Stated in the e-mail; the content of the records is not specified.

Evidence EVD-0005

Next step Ask which documents you will receive (treatment notes, implant brand and batch, X-rays).

  • The UK GHIC/EHIC card is not valid in Türkiye, so it does not cover treatment there.
  • Do not assume the NHS will take over aftercare or complications of private treatment abroad.
  • Sources named, not linked in this sample: NHS guidance on having treatment abroad; GOV.UK travel advice for Türkiye.

G · Open questions and the clinic's answers

  1. Which legal entity issues my invoice, and does the warranty bind that entity? Answered
  2. Where is the laboratory work done, and by whom? Answered
  3. Will Dr B. Example (named on the website) be involved in my treatment? Answered
  4. Who is the UK partner dentist, and what exactly is free? No response yet

The unanswered question is shown as Pending, not as bad news: the dossier updates when the clinic replies.

Evidence register

RefKindInstitution or sourceAccessed
EVD-0001Official register extractMinistry of Health, health-tourism register[date]
EVD-0002Official register extractMinistry of Health, facility licence record[date]
EVD-0003Trade-registry gazette entryTurkish Trade Registry Gazette[date]
EVD-0004Professional register entryProfessional chamber register[date]
EVD-0005Clinic reply (first-party statement)Example Dental Clinic, e-mail[date]
EVD-0006Written quotationExample Dental Clinic, PDF received from the patient[date]
EVD-0007Clinic website captureExample Dental Clinic, public website[date]

Every finding above points to the rows it rests on. Unverified does not mean false.